Patriot Power Cell Frequently Asked Questions

Watch our video on how to use your Patriot Power Cell here:

It’s not surprising that our Patriot Power Cell is quickly becoming one of our bestselling solar devices.

Having a convenient way to ensure your cell phone is ALWAYS charged is not only handy every day, but it can also save your bacon in a crisis.

But some folks have had some questions about how best to use their Patriot Power Cell. So, I thought we’d take a look at some of the most common questions people have about our Patriot Power Cell and answer them right here and now.

First off, here’s a couple of quick things to keep in mind:

We get these 2 questions more than anything else.

1.You have to push the button to turn it on. The unit is not automatically on. If your unit is not working when you first open it up:

  • Make sure it’s charged (If not, plug it in)
  • Turn it on

2. Please know the cord that comes with the unit is not intended to charge your phone or other device. That cord is what you charge the Patriot Power Cell unit itself with. It also works with any USB adapter, including a computer. You absolutely CAN charge it with the sun, it simply takes longer. We recommend leaving it in direct sunlight on a window sill or outside in the light.

Here’s a Quickstart Guide for your Patriot Power Cell:

How to turn on your Power Cell:
Press the power button on the side of the cell.
(Before you do so, make sure the flashlight is at the top and faced away from you. The power button will be at the top, on the left side of the unit.)

How to charge your Power Cell:
We recommend you charge it using the AC adapter fully before you use your Power Cell.

Be sure to use the power cord that came with the Power Cell to charge it from an electrical outlet or your computer.

When charging by the sun, here’s what the lights mean on the Power Cell:
One green light: Cell see’s sunlight.
One green light and blue lights: That indicates the Power Cell see’s sunlight and is charging.

How to tell how charged your battery is: 
Look at the solid blue lights when it turns on. Each light is 25%.

If you see 4 solid blue lights, that means your unit is fully charged.

How to use the flashlight:
Press the power button for a few seconds.

In order to activate the flashlight, you must press and hold the power button. Then you can press once to cycle through strobe, SOS, and off.

Here are some other frequently asked questions asked by our customers…

Patriot Power Cell Frequently Asked Questions

How long does it take to charge?
It takes about 6 hours to charge using the USB power source, and about 40 hours by the sun. Charge time will vary depending on your conditions.

Will it work in the cold?
The operating temperature of the Patriot Power cell is 14 degrees F to 122. If you need to use your Patriot Power Cell in weather colder than 14 degrees, you should put it in your pocket or find another way to protect it from extreme cold for operation.

My cords do not fit?
Depending on how you are holding your charging cord, it may or may not need to go in “upside down” to fit into the slot but should not ever be forced as it may cause damage. Please be advised the two larger slots are for USB ends while the small slot is for the charging cord for the Patriot Power Cell. That center slot is not meant to charge any items.

The cord that comes with your Patriot Power Cell is only for charging your Patriot Power Cell unit. To charge your phone or any other device, use the cord that came with that device.

I am Canadian, why can’t you ship this to me?
Due to the sheer volume of governmental red tape involved in shipping products containing batteries through customs post 9/11, we are only able to ship to customers residing within the USA (including AK and HI) at this time but will be sure to announce if this changes.

What if this product does not work for me?
While we feel that the Patriot Power Cell is the top-rated personal charging device and best value in the industry, if for any reason at all you are dissatisfied just let us know within 365 days and we will arrange for you to return it for a 100% refund – no questions asked.

Staying connected in a crisis

Having the Patriot Power Cell on-hand for emergencies keeps your essential electronics up and running in case you need to call for help.

Like Shannon C. Her Power Cell helped a stranger find help:

Love mine! Took it with me on a trip. Was at our hotel and a teenage girl got dropped off at the wrong location and her cell phone was dead. She asked if any of us had a charger. I pull out my power cell. She had a charge within minutes and was able to make a call. My family was impressed especially when I showed the flashlight feature! Won’t leave home without it! Always have 1 in my car, seated in the window charging and one at home charging and ready to go!

Not to mention it’s also pretty darn useful in an airport, on a hiking trip, or anytime you need to make a call or use your smartphone.

We hope you enjoy your Patriot Power Cell and the peace of mind you get from having a reliable backup source of power for your phone and other devices.

Many of our customers find these power cells make great gifts.

If you’d like to get more to give out to your family and friends, you can do so, right here.

And if you have any additional questions, please contact our helpful customer service team at 1-800-680-8504, and they’ll be happy to help you.

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