Reader Mailbag!
As you can imagine, here at 4Patriots headquarters in Nashville, Tennessee, we get lots of emails, letters and phone calls from customers like you.
Some are questions or comments, while others are compliments or complaints. (To be honest, I prefer compliments over complaints, but we need to address both.)
Even if you’ve never felt the need or desire to communicate with us, perhaps you have some of the same questions or comments you’ll see in today’s mailbag.
So, let’s get started.
This is from Katrina C., referring to our Alexapure Pro water purification system.
“This is the best water filter I have ever used. I am very happy with your product! The filtered water tastes great!! Best water ever! I am filtering well water that is thick with rust and very hard water. It’s slightly brown coming out of the faucet. I travel for my job and change locations every few months. I was worried the Alexapure would be too big. But it packs up to a nice size. No problem! Thanks for a great product. I recommend it to everyone.”
Thanks, Katrina. Most contaminants are invisible to the naked eye, which is why we all need to filter our tap water. But sounds like with your water, they are pretty plain to see. Glad our product is able to help you. And as with most of our products, portability is a key factor. Being able to take the Alexapure Pro with you is an advantage.
Marty chimes in about our Patriot Power Generator.
“Hey Frank. How’s it going? I already have a 72-hour survival pack that I got with my generator purchase. Just wanted you to know I used the generator for the first time. Our power went out last night for about six hours. I was the only person in town that had a light on.”
Sorry your power went out, Marty, but glad you were prepared for it. We all get those outages once in a while. But knowing in advance that you can keep lights on and operate other electronic appliances and devices no matter what happens provides considerable peace of mind.
Lynn tells us that survival food is not her number one priority.
“Here in California, our main disasters are fires. One barely has time to grab important papers and pets before fleeing, much less trying to find room to pack the food. So our primary concern is shelter, then maybe we think about food.”
I certainly understand that getting to safety when a wildfire is closing in is job number one. But if you have to leave your home, you’re going to get hungry pretty quickly. Having survival food ready and waiting in a bug-out bag means all you have to do is grab it and go. Then when you get settled, it will be there waiting for you and your hungry family.
Here’s a comment from someone who had to cancel an order and received a more prompt response than they expected.
“I requested a cancellation for an order that I placed after business hours on a Friday evening. I left a voice message and then sent the request by email. I expected to have a call on Monday morning and explain why I needed to cancel the order. However… I received an email from you on Sunday afternoon confirming the cancellation. No hassle over the phone as I expected. I appreciate your prompt, courteous and hassle-free service.”
Yes, we’re able to do that because our customer service representatives never sleep. No, I’m just kidding. Of course, they sleep like everybody else. But they are also very responsive. We understand that sometimes orders need to be cancelled for a variety of reasons. We want to make it as easy as possible for you to do that when you need to.
Chris tells us that he fully understands the need to be prepared for whatever life might throw at him.
“I am a retired combat veteran, deputy and now a school resource officer. I teach at a college and am working on my Ph.D. I worry about a social collapse due to the current nation’s status with such a split down the middle. I want to be able to stock up and be ready for a hurricane or a second civil war. Being prepared is better than not being prepared if and when it comes.”
That’s for sure, Chris. We hope and pray that disasters don’t come our way, but being prepared means we can handle it if it happens. Glad you are getting yourself ready.
That’s all we have time for today. But we’ll take a look at other comments and questions in the near future.
If you have anything you’d like to ask or provide feedback on, please leave a comment on this blog post, or reply to any of my emails.
Want to find out more about the products mentioned?
It’s no secret that our power grid is failing and vulnerable to an attack.
Lose power and it could be devastating. Unless you’re completely prepared…
Our top recommendation in portable solar generators is the Patriot Power Generator.
This revolutionary device produces an endless supply of life-saving electricity when you
need it most – and without gas, fumes or noise.
You can see a live demo of it in action here
Our water crisis has already begun in this country.
Find out why people are raving about our Alexapure Pro. This breakthrough device
transforms deadly contaminated water into clean, 100% safe delicious water.
Used to use my Big Burkey water filter now I use the Alexapro because it claims to filter out Flourid. Hope it works they add that crap to our water in Detroit
I like the idea that it helps our vets that is number one to me the food that I had received was all good I really enjoyed eating it the clean water machine it’s a must-have however I cannot afford it because I’m on retirement in my water is extremely contaminated and bottled water is the cleanest water I can drink so you know I’m in a pickle anyway I would love to have this water filtration machine maybe in the future but not today but I think what you guys are doing are awesome
I am politically neutral so am not a true patriot. However , I do believe in being prepared for emergencies and for Armageddon. I bought your Alexa Pure, and several boxes of your emergency food. I hope to buy the solar generator next. Thank you for providing emergency items at a reasonable price.
After I purchased the patriot power generator, I ran a test with 2 large freezers hooked up to the output. Since they don’t run full time, the two solar panels managed to keep them both running day and night for a week. I was thrilled !!! The water filter was probably the best purchase I have made in ages. I have a well but in an emergency I may have to get water from the creek that runs through my property. Should not bother me at all. I am ready with over a years worth of Patriot meals and have a way to cook over a campfire that will be supplied with wood from several trees I had taken down and split up for fire wood. BRING IT ON !!!
Wow, sounds like you’re in great shape to handle a disaster, Roger. Congrats on being prepared!
Frank I love your web site. I have been preparing for several years. I have about 9 months of food. I have 25 one gal. bottles of water 72 bottles of water. A rain catch system with 3 55 gal. drums for water. A gas propane generator to run most of the house. A new window A/C to run off the generator. I have many ways to cook. I was a EMT and still have my kit for first aid.
I enjoy your e mails and look for areas that I have not covered.
I have been prepping for the last 10-15 years. I am very happy with your products and plan on purchasing more in the next year or so. The one thing I am searching for is survival food that does not contain sulfates. The reason is that I am allergic to sulfates, both naturally occurring and added. I am hoping that you will investigate this and, hopefully, address it with a new sulfate free survival food kit. Hoping to hear something in the future. Thanks for all the great products and articles.
All praise and ATTA BOYS is what I can for the outstanding job everyone are doing at the Patriot HQ. The latest I ordered were the powdered milk that will last for awhile.
I am eyeing to buy the solar powered generator that was offered for a good price few weeks back. Hope I get one and I plan to ship it in the Philippines where the need is great especially during typhoon season that power outages is a norm.
I have two AlexaPure water filters and 6 extra filters. Plus 4 3-month food supply crates and 4 Fruit, Veggie & Snack mix crates. I have divided these supplies between my main home and my Cabin.
Im 65 years young and recently widowed. I’m so relieved to know I have emergency supplies at both places in case something happens.
Your products are the best!!!
May I suggest you reduce the size of the stainless stirrer wire ball into 1/4th it’s current size. It will be less clunky and as effective, if not more, in mixing up green powder and liquid.
I believe in being reasonably prepared for anything. I bought 6 months of food from you, plus the Alexapure water filter, Patriot Power Generator, and more. I love all of the great products and information you provide! The only thing that’s off putting is that you and many of your customers seem to think everyone who is a part of the 4Patriots family is a conservative. I am a liberal and lean pretty far left. I’m pro 2nd Amendment though. I just wish you wouldn’t just assume all of your customers are die hard conservatives. Many liberal Democratic people like me are preppers too! Anyway, to patriotism!!!
comment to you–PATRIOT HEADQUARTERS. Wish you had an area on this site that I could click on to forward what you are writing. Some of my family need to read what you are writing. Think about it.